I'm an OPEX Manager at Americold Logistics, applying operations research and AI to live cold chain operations across eleven sites in two operating districts. I work where decisions move pallets — designing optimization models, building tools that ship, and translating between executive priorities and warehouse-floor realities. My goal over the next decade is to become a recognized practitioner at the intersection of applied OR and AI in supply chain.
We used to visit my grandfather's house for every other vacation. On the way there, we'd pass a refinery, and the flare fascinated me — every time we passed, day or night, it was alight. That one burning question stayed in my head for years: how does something that never stops actually keep going? The question didn't get answered until my undergraduate internship at a refinery, by which time it had already expanded. Now I wanted to know how a factory turns raw material into a shipped product, end to end. I trained as an Industrial Engineer because I wanted to understand the machina.
Nine years into my career, two things have shaped how I see operations. The first is that the best operations look simple on the surface and hide rigorous math underneath — the more elegant the flow, the more engineering lives below it. The second is that there is always a leaner version of the process you're looking at. What Masaaki Imai called kaizen — the discipline that not a day should pass without some improvement somewhere — is, to me, the whole job.
When LLMs became useful tools, I saw immediately what most people missed. They weren't a replacement for thinking; they were an accelerator for the kind of systems thinking I'd been doing for years. Suddenly I could formulate, code, and validate an MILP in a week instead of a month. Lean Six Sigma projects I would have scoped over a quarter, I could identify and pilot in weeks. It genuinely felt like a superpower — and more importantly, it felt like the right tool in the right hands.
That's me — Shashank — and this site is about the operator who brings academic rigor, coding depth, and Lean Six Sigma discipline to problems that live on actual warehouse floors, with AI velocity under the hood. My aspiration is to earn industry-fellow standing in societies like INFORMS and to shape the supply chain, logistics, and warehousing industry through publications, patents, and deployed work. The refinery flare was my first question. The work is the ongoing answer.
Headshot — Style C, photographer to be scheduled.
Credentials
Currently
OPEX Manager, Operations Excellence — Americold Logistics
Central Districts 4 and 5, supporting 11 sites across Illinois, Iowa, and Nebraska
Most engaged at: Belvidere, Rochelle, Crest Hill, Monmouth, Fairmont City, Sioux City
Education
M.S., Industrial Engineering — North Carolina State University (2023)
Integrated B.Tech & M.Tech, Chemical Engineering — National Institute of Technology Rourkela (2016)
Certifications
BasicMOST Work Measurement — Accenture Workforce Optimization
Professional Memberships
INFORMS (Analytics Society, Chicago Chapter)
Tools and Methodologies
Python (Pandas, NumPy, optimization libraries, simulation), MILP and stochastic modeling, Power BI dashboard development at network scale, MOST work measurement via Standards Pro, DMAIC and process capability analysis, LLM-accelerated workflow design.
Selected Work
- Belvidere shift optimization — 53% reduction in weekly staffing deficit, zero cost
- BATCHANGE indirect labor reduction — projected $99K annual savings
- Crest Hill slotting heuristic — production deployment, 370K+ row dataset processing
What I'm Working On
Currently finalizing an INFORMS-targeted paper on multi-stage slotting optimization in cold storage operations, and building infrastructure for a network-wide Power BI deployment at Americold. Looking ahead: I'm exploring how LLM-driven agents can compress the cycle time on industrial engineering studies — turning months-long methodology projects into weeks. If you're working on similar problems, I'd welcome the conversation.
If you'd like to talk about operations research in supply chain, AI integration in 3PL operations, or are hiring for senior IE/OR roles, I'd welcome the conversation.
shashank@shashankraman.com